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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, August 23, 2010

When it comes to mobile phone numbers, is the USA living in the past… or showing us the future?

Mark Bridge writes:

Last week the Wall Street Journal published a feature that explained how techies in New York wanted the city’s 212 area code as part of their mobile phone numbers. This may seem strange from a UK perspective until you realise that American mobile phone numbers – okay, I’ll call them cellphone numbers if you want – don’t have dedicated mobile ‘dialling codes’. Instead, they’re all prefixed with a local area code and cost the same to call as those landline numbers they mimic. The downside from a user’s point of view is that each mobile phone owner pays to receive calls. Here in the UK, the higher price of calling mobiles means we receive calls for nothing.

Anyway, back to the story. 212 is the original area code for New York, New York. So good, they named a fragrance after it. It’s rather like 0171 for central London.

As the demand for fixed-line numbers has grown, new area codes have been introduced. In the UK we went from 01 for London to 071 and 081, then 0171 and 0181, followed by the 020-prefixed groups of 020 7, 020 8 and 020 3. In NYNY, Manhattan added 646 and 917, while the other New York boroughs were given 718, 347 and 929.

The city’s run out of 212 numbers but that hasn’t stopped New Yorkers finding ways to acquire a 212 cellphone number, according to the article. A 212 number is a status symbol, says the WSJ, a mark of authority, a sign of the ‘early adopter’.

Here in the UK, the cellular mobile phone system has always had its own distinct mobile prefixes. The coolest people – and those who had friends in the number allocation department of service providers – tended to favour mobile numbers with repeating or sequential digits. And the introduction of Mobile Number Portability in 2001 meant they could take their memorable numbers to new networks; no more identifying Vodafone users by their 0836 prefix, Cellnet from 0850 or one2one from 0956.

A couple of years later, MNP – known to its Stateside friends as WLNP (Wireless Local Number Portability) – arrived in the USA. In many ways it’s more flexible than the UK system because numbers can be moved between landlines and mobile phones. The consumer also deals with the ‘pleased to meet you’ recipient network, not the potentially grumpy network they’re leaving.

However, all this leaves me wondering how long it'll all last. As households drop fixed lines in favour of mobile phones, it seems that the apparent location of a user and the area code they claim will become irrelevant. In fact, for many people, the country code is also becoming irrelevant. So… what happens next?  We already have a variety of services that can help – from the international network codes of +882 & +883 and the tel domain to call diversion services and the likes of Truphone Local Anywhere – but none of them have all the answers. At least, I don’t think any of them have all the answers. If anyone can convince me otherwise, we’ll turn it into a feature on The Fonecast. Until then, I'll cherish my current mobile number and its ancient Vodafone MetroCall prefix!

Put a phone in now - old BT advertisement

[Image shows BT advertisement from around 30 years ago]

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Recent Podcasts

Mobile World Congress, manufacturers, mergers and much more

Podcast - 5th March 2014

This week's programme begins with some of the biggest news stories that came out of Mobile World Congress.

Iain, James and Mark then move on to the other headlines from the past few days, including Boeing's secret agent smartphone, Apple's plans for mobile in-car entertainment, a new structure for Telefonica and new technology for mobile payments.

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Voice-enabled mCommerce with Tony Ballardie of Capito Systems

Podcast - 28th February 2014

London-based Capito Systems won a place on this year's Smart UK Project shortlist, guaranteeing them entry to Mobile World Congress 2014. And when they arrived, they won the international Barca Starta competition as well.

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Dr Kevin Curran talks about the future of mobile technology

Podcast - 27th February 2014

Dr Kevin Curran, Reader in Computer Science at the University of Ulster, joined us during Mobile World Congress to offer his well-informed opinion about trends in mobile technology.

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Mobile World Congress 2014: an introduction

Podcast - 25th February 2014

James Rosewell and Mark Bridge report from Mobile World Congress 2014 in Barcelona.

In this podcast they talk about all the major mobile manufacturer announcements, including Nokia's new Android-based phones and Sony's newest high-spec devices.

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James Corden at the Global Mobile Awards

Podcast - 25th February 2014

One of the highlights of Mobile World Congress is the Global Mobile Awards - and this year the event was hosted by James Corden: actor, comedian, TV presenter and one-time promoter of Windows Phone.

Here's how he introduced the ceremony, with jokes about Facebook, BlackBerry, Steve Jobs and the gestures required to control an iPhone.

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