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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, August 23, 2010

When it comes to mobile phone numbers, is the USA living in the past… or showing us the future?

Mark Bridge writes:

Last week the Wall Street Journal published a feature that explained how techies in New York wanted the city’s 212 area code as part of their mobile phone numbers. This may seem strange from a UK perspective until you realise that American mobile phone numbers – okay, I’ll call them cellphone numbers if you want – don’t have dedicated mobile ‘dialling codes’. Instead, they’re all prefixed with a local area code and cost the same to call as those landline numbers they mimic. The downside from a user’s point of view is that each mobile phone owner pays to receive calls. Here in the UK, the higher price of calling mobiles means we receive calls for nothing.

Anyway, back to the story. 212 is the original area code for New York, New York. So good, they named a fragrance after it. It’s rather like 0171 for central London.

As the demand for fixed-line numbers has grown, new area codes have been introduced. In the UK we went from 01 for London to 071 and 081, then 0171 and 0181, followed by the 020-prefixed groups of 020 7, 020 8 and 020 3. In NYNY, Manhattan added 646 and 917, while the other New York boroughs were given 718, 347 and 929.

The city’s run out of 212 numbers but that hasn’t stopped New Yorkers finding ways to acquire a 212 cellphone number, according to the article. A 212 number is a status symbol, says the WSJ, a mark of authority, a sign of the ‘early adopter’.

Here in the UK, the cellular mobile phone system has always had its own distinct mobile prefixes. The coolest people – and those who had friends in the number allocation department of service providers – tended to favour mobile numbers with repeating or sequential digits. And the introduction of Mobile Number Portability in 2001 meant they could take their memorable numbers to new networks; no more identifying Vodafone users by their 0836 prefix, Cellnet from 0850 or one2one from 0956.

A couple of years later, MNP – known to its Stateside friends as WLNP (Wireless Local Number Portability) – arrived in the USA. In many ways it’s more flexible than the UK system because numbers can be moved between landlines and mobile phones. The consumer also deals with the ‘pleased to meet you’ recipient network, not the potentially grumpy network they’re leaving.

However, all this leaves me wondering how long it'll all last. As households drop fixed lines in favour of mobile phones, it seems that the apparent location of a user and the area code they claim will become irrelevant. In fact, for many people, the country code is also becoming irrelevant. So… what happens next?  We already have a variety of services that can help – from the international network codes of +882 & +883 and the tel domain to call diversion services and the likes of Truphone Local Anywhere – but none of them have all the answers. At least, I don’t think any of them have all the answers. If anyone can convince me otherwise, we’ll turn it into a feature on The Fonecast. Until then, I'll cherish my current mobile number and its ancient Vodafone MetroCall prefix!

Put a phone in now - old BT advertisement

[Image shows BT advertisement from around 30 years ago]

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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

We're also talking about the future of BlackBerry, UK 4G coverage, new CEOs, Bluetooth connectivity, privacy concerns and the next generation of mobile processors.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

Podcast - 9th April 2014

This week's podcast starts with news from Microsoft about an update to its Windows Phone platform and a cost-free OS offer to hardware manufacturers.

There's also a new flagship smartphone from Nokia, a roaming announcement from the European Parliament, a UK virtual mobile network from The Co-operative Group, a change at the top for Mozilla, retail expansion for Vodafone and an awkward end to BlackBerry's relationship with T-Mobile in the USA.

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

Podcast - 2nd April 2014

Acquisition announcements from Facebook and Intel are the first stories in this week's look at the latest UK mobile industry headlines.

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

Podcast - 26th March 2014

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Today they're talking about smart watches, an Apple iPhone announcement, the new HTC One M8, the closure of Ovivo Mobile, text spam, peer-to-peer messaging, government hacking and mergers.

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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