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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, January 29, 2011

This week at The Fonecast: 30th January 2011

Mark Bridge writes:

Sorry, but I find it hard to get excited by financial results. Actually that’s not strictly true. I find it hard to get excited by financial results that aren’t unexpected.

Motorola Mobility seems to be picking up nicely. Qualcomm and Samsung both appear to be doing very well. LG’s had something of a rough time. Microsoft’s doing okay. No great surprises. And Nokia is ready to do a deal with Google or Microsoft.

Hang on, no, I made that last part up. What Nokia CEO Stephen Elop did say was “the industry changed, and now it's time for Nokia to change faster”. There’s a strategy meeting on 11th February, with rumours circulating about a new Operating System partnership being on the cards.

In other manufacturer news, Sony said it's planning a ‘PlayStation Suite’ that'll offer gaming on Android devices. It also revealed a new 3G-connected next-generation PlayStation Portable, which it referred to as NGP. Looks like the budget was all spent on the design, not the name.

To networks now. With online connectivity becoming an increasingly precious commodity, you wouldn’t expect a mobile network to be giving it away. But that’s exactly what O2 is planning to do. However, it’s not giving away mobile data. Instead it’s building its own national WiFi service for customers from any mobile network. Free WiFi in return for telling O2 your mobile phone number? Now why on earth would they want to do that?

Actually, one of the reasons – leaving aside the elephant-in-the-room of network capacity – is probably BSkyB’s acquisition of The Cloud, a current O2 partner, which was announced shortly afterwards.

A different kind of wireless technology was promised by Orange and Barclaycard. They’re launching a contactless mobile payment service in the UK later this year, with NFC-enabled SIM cards inside compatible mobile phones. Game changing? We’ll know when more details are released.

Another potential game-changer came from MVNO Anvil Mobile, which has created the Simply Safe service that protects children by automatically scanning every text message to identify potential risks. It’ll be interesting to see whether customers are prepared to pay for what appears to be a very clever, albeit potentially controversial, service.

Finally this week, and still on the subject of virtual networks, you’ll find an extended interview with Heather Taylor of giffgaff on our site. Inspiring stuff, I’d say – because giffgaff’s ideas could change the way mobile networks do business. Now that is exciting.

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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

It's our last podcast of the year, which is the traditional time for us to predict what'll be happening in the mobile phone industry during the next 12 months... from forthcoming consumer technology to deals between network operators.

As well as making our 2014 predictions, we'll also be reviewing those we made last year and discovering how accurate our forecasts for 2013 really were.

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

Podcast - 11th December 2013

This week we're talking about a UK government deal to prevent bill shock, good news for some UK consumers visiting the USA, a court threat to HTC sales, new high-speed satellite broadband, mobile search, mobile shopping and much more.

Join Iain Graham, James Rosewell and Mark Bridge for an informed and entertaining look at all the major mobile industry news stories from the past seven days.

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

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It's been a week of diverse mobile headlines in which Jolla started selling its Sailfish smartphone, mobile shopping broke records and BlackBerry's CEO looked to the future.

We're also talking about smartphones for seniors, battery life, a looming spectrum shortage, phone theft and Sony's Smart Wig. Something for everyone, surely!

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We interview James Atkins of UK-based smartphone manufacturer Kazam

Podcast - 29th November 2013

In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

The company launched earlier this year and has just announced its first seven Android-based handsets. James explains the story behind Kazam's creation, the company ethos, its product range and its plans for the future.

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