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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, March 24, 2014

Last week at The Fonecast: 24th March 2014

The new iPhone no-one was expecting

Mark Bridge writes:

New Apple products! New Android smart watches!

You’d be forgiven for not having noticed either of those news stories last week. Apple did indeed announce a new iPhone – but it was simply a new iPhone 5c with just 8MB of memory. And there was a change to the company’s tablet range, with the entry-level iPad 2 replaced by the now unretired iPad 4.

Meanwhile Google revealed its 'Android Wear' project for smart watches and other wearable devices. Quite a few handset manufacturers have said they’ll use the new OS, with LG and Motorola planning to launch Android-powered smart watches this summer. UK availability hasn’t been mentioned... but neither have any technical specifications, really. Features will include telling the time and... er... stuff.

Vodafone announced plans to acquire Spanish broadband and pay-TV provider Ono, moving its expansion plans onto Telefonica’s home turf. It also reminded us it’s now 30 years since the name Vodafone was created – apparently then-CEO Sir Gerry Whent originally favoured ‘Vodaphone’ – in a press release that spoke of “travelling by car between London and Edinburgh” and being “able to make or receive national and international telephone calls with ease throughout the entire journey”.

Meanwhile, virtual network Ovivo Mobile has closed down. Although its basic tariff was advertising-funded, customers could also buy extra allowances of calls, messages and data, which means some people have ended up out of pocket. The news came as Cognatel, the mobile virtual network aggregator behind Ovivo Mobile and several other MVNOs, was reported to be restructuring with a new focus on larger-scale partnerships.

SMS messaging in the UK was given a boost as the ‘big four’ mobile network operators and the Information Commissioner’s Office (ICO) confirmed they were all using the GSMA’s Spam Reporting Service to deal with unwanted SMS text messages. By sharing information it’s hoped that spammers can be shut down quickly and penalised as well.

Finally, in the week that HTC is set to launch its new One Up smartphone, Samsung has started letting consumers get hands-on with the forthcoming Galaxy S5. Although the new Samsung handset doesn’t go on sale until Friday 11th April, over a thousand shops around the world – Samsung Experience Stores and some other retailers as well – will have the Galaxy S5 smartphone, Gear 2 smart watch and Gear Fit fitness tracker available for demos. All firmly chained to the display stand, I’m sure.

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.
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Recent Podcasts

Mobile phones, mobile patents, mobile payments, mobile software... and more

Podcast - 27th November 2013

This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.

We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.

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Protecting children from text message cyber-bullying

Podcast - 22nd November 2013

With more than half of all pre-teen children reported to be using text messaging as their main form of mobile communication, it's not surprising to hear that bullies are taking advantage of SMS to attack their victims.

But what can mobile networks do to help these victims of cyber-bullying?  Louise O'Sullivan of Anam Technologies explains why she thinks network operators are apparently reluctant to take action - and why other organisations need to get involved.

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High-flying phones, hands-free phones, cash-free wallets and messaging madness

Podcast - 20th November 2013

This week's headline-grabbing product launch is the Motorola Moto G, which promises a decent Android smartphone at a very attractive price.

We also discuss new rules about mobile phones on planes, a new campaign to ban hands-free calls in cars, falling SMS revenue, mobile wallets and BlackBerry's $1 million investment.

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From the UK's newest smartphone manufacturer to the world's largest 4G tariff... and much more

Podcast - 13th November 2013

The past few days have been a good time for launches. Twitter has floated on the stock exchange, Kazam has revealed its smartphone range and EE has created a tariff with a million gigabytes of mobile data.

On the other side of the coin, Acer's CEO is quitting, Vodafone UK has missed its 3G coverage target and hackers can take control of your handset's camera to ascertain PIN codes.

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A new hope for BlackBerry... and a new challenge for Android

Podcast - 6th November 2013

It looks like BlackBerry is safe for the moment... but not with the takeover many had expected.

Meanwhile Google launches the Nexus 5, Nortel's patents are sent into battle, EE promises ever-faster 4G, the FAA allows electronic devices to be used throughout flights and we celebrate a record quarter for smartphone shipments.

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