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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 13, 2014

Last week at The Fonecast: 13th January 2014

Arrivals, departures... and a little confusion

Mark Bridge writes:

Farewell for another year, dear old International CES. The Las Vegas-based consumer electronics show is but a fading memory as the mobile industry starts preparing for next month’s GSMA Mobile World Congress in Barcelona.

However, what happened in Vegas doesn’t stay in Vegas. Most of the big mobile manufacturers had something to say. Samsung revealed four new tablets and also introduced the new ‘Samsung Smart Home’ service. ZTE came up with new smartphones and a handful of other mobile-related equipment. Sony added two new models to its Xperia Android smartphone range and talked about wearable devices. Google is aiming to get Android into Audi, GM, Honda and Hyundai cars. And Bullitt Mobile revealed the rugged Cat B100 mobile phone, proving that the featurephone isn’t dead... even if you try to drown it or bury it.

On the subject of departures, we we’re saying goodbye to the O2 Wallet, which is closing after around 18 months. UK mobile phone recycling business Cash4phones has filed for insolvency, leaving hundreds of people without their old phones or any money. Meanwhile Intel said it plans to drop the McAfee name for its online security products.

Security was also in the air at Samsung. A university in Israel had identified what it described as “a critical vulnerability” in devices that used the Samsung Knox security system. But things aren’t always what they seem. Samsung now says the so-called vulnerability was actually a ‘man in the middle’ attack that could affect any Android device. Oh, and its Knox hardware/software combination works fine, thank you.

Time for a few numbers now. EE was celebrating the two millionth 4G connection in the UK, as well as doing a deal (along with Vodafone) to provide mobile coverage in the Channel Tunnel. Technically in one of the Channel Tunnels because French networks already provide service in the other. . Apple says customers spent over £6 billion last year in its App Store. Strategy Analytics reckons 4G will account for half of all mobile connections in the USA by the end of this year. And Juniper Research says consumers are likely to spend £430 billion by shopping via mobile devices in 2018.

Finally, time for another mention of Mobile World Congress. There’s still time to sponsor one of our podcasts from Barcelona, which is a great way of associating your company with the event – and keeping it there long after the delegates have gone home. Click here if you’d like to know more about the opportunities we’re offering.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

BlackBerry contemplates its future, Vodafone reveals its 4G plans and ZTE puts its phones on eBay

Podcast - 14th August 2013

This week we're talking about BlackBerry's options for the future, Vodafone's 4G launch, Apple's patent victory and LG's new smartphone.

We also discuss ZTE selling its Firefox phones on eBay, Nokia's acquisition of NSN, the cost of phone calls in Europe, the controversy about recycling bins that monitor footfall and the new face promoting HTC.

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Motorola reveals the Moto X, O2 readies its 4G and the UK government cures black spots

Podcast - 7th August 2013

The Motorola Moto X smartphone opens this week's show, despite not having a European release... but there's plenty of other UK news.

We talk about O2's plans to launch 4G mobile services later this month, we look at the ASA's ruling against EE, we contemplate the government's plans to eliminate some mobile 'black spots', we wonder when Android's market share will start to shrink - and we discuss many other mobile telecom stories as well.

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Interview with Ruth Barnett of SwiftKey

Podcast - 2nd August 2013

James Rosewell interviews Ruth Barnett, head of communications at British-based technology company SwiftKey.

As well as talking about the SwiftKey keyboard app they also discuss competition in the mobile application space, working with manufacturers and the opportunities presented by 'Bring Your Own Device' schemes.

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Google's new gadgets, freedom for 4G frequencies and many mid-year mobile results

Podcast - 31st July 2013

In this week's show we look at Google's new product announcements, O2's closure of its mobile telecare service and the clearance of radio frequencies for 4G services.

We also talk about the latest collection of quarterly results from Apple, Samsung, Amazon, LG and Facebook. Who's doing well - and should anyone be worried?

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Challenging results, crowd-sourced smartphones and cracked SIM security

Podcast - 24th July 2013

We start this week's show by discussing the recent quarterly results from Google, Nokia, Vodafone and Microsoft.

There's also time to talk about SIM security, Ubuntu's crowd-funded smartphone, the HTC One mini, smart watches and an unusual process for recharging your phone battery.

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