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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 23, 2013

Last week at The Fonecast: 23rd December 2013

Something for everyone this Christmas

Mark Bridge writes:

'Twas the week before Christmas,
when all thro' the mobile industry
came a sudden burst
of news-related activity.

There’s been something for everyone in the wireless telecoms industry during these final festive days of 2013.

Tablets?  Most certainly. How about the new Datawind UbiSlate tablet for £29.99?  You’ll struggle to find a cheaper tablet, although admittedly you don’t get high specs for the low price.

Accessories?  Oh yes. Let’s take a look at the Samsung GamePad, which connects via Bluetooth and will work with most of the company’s Galaxy devices. There’s an accompanying app that’ll help you find compatible games, too.

Mobile payments?  A deal with Eurostar will see iZettle devices used when passengers want to upgrade after they’ve started their high-speed train journey.

Quarterly results?  Go on then, if you insist. BlackBerry has reported a £2.7 billion quarterly loss. However, it’s also announced a Foxconn manufacturing deal and an agreement to pre-load BBM on some LG phones, so it wasn’t all bad. But mainly bad, you might say.

4G?  Starting to go mainstream, it seems. EE has set up the first 4G roaming agreement for visitors to the UK, while Strategy Analytics is forecasting there’ll be two billion 4G LTE connections worldwide in 2018, up from 238 million this year.

Festive concerns?  Yes, thanks to the Information Commissioner’s Office. The ICO has been warning consumers not to get carried away on 25th December – the busiest day for app downloads last year – by reminding users to protect their personal information when installing new mobile apps. As Sergeant Phil Esterhaus might say, “let’s be careful out there”.

Finally, I’d like to wish you and all our other readers a very happy Christmas. We’ll now be taking a short break and look forward to returning in the New Year.

Our final podcast of 2013 included the team’s mobile industry predictions for 2014 and a not-too-embarrassing look back at our thoughts from last year. You can listen to the podcast on our website, by downloading the mp3 file, by finding us via iTunes, by using our RSS feed or on the Stitcher.com mobile app.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Catch up with the latest mobile industry news, from CES to the UK 4G auction

Podcast - 9th January 2013

We have a particularly packed programme this week as we catch up with all the biggest mobile industry news stories since Christmas.

There's opinion on everything from the UK 4G auction to the current CES show and from open-source smartphones to wireless phone charging in cars.

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Our mobile phone industry predictions for 2013

Podcast - 19th December 2012

It's the last podcast of 2012, so we're making some predictions about the mobile industry in 2013... and looking back to the forecasts we made twelve months ago..

Should we expect a renaissance at BlackBerry?  Is it the beginning of the end for SMS?  Will smartphones keep getting bigger?  Will the number of UK networks get smaller? 

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Gemalto and mobile financial services: we talk to Amol Deshmukh and Winston Yeo

Podcast - 14th December 2012

Today's podcast feature takes a look at mobile financial services, from the current state of mobile payments to NFC adoption and the developments we're likely to see next year.

Joining us are Winston Yeo, Vice President Marketing and Product Management for Mobile Financial Services at Gemalto, and Amol Deshmukh, Gemalto's Director of Mobile Financial Services for North America.

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A manufacturing break-up, mobile WiFi hotspots, customer satisfaction... and more

Podcast - 12th December 2012

This week's podcast includes news of two more UK virtual networks, Nokia's property deal, a break-up for ST-Ericsson and Huawei's new partnership with Three.

We also look at WiFi hotspots in London taxis, Ofcom's research into customer service, pre-loaded security software on Android smartphones and a man whose iPhone may have cost him a job.

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Keith Curran interview: challenges for mobile networks, opportunities for mobile dealers

Podcast - 7th December 2012

This week Iain Graham has been talking to Keith Curran about the problems facing mobile networks and the opportunities for mobile phone dealers.

Keith was a director of the Caudwell Group before setting up, running and later selling service provider Yes Telecom. He’s now CEO of Steadings Group.

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