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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, February 10, 2014

Last week at The Fonecast: 10th February 2014

New deals and old problems

Mark Bridge writes:

Mobile phones have been hitting the mainstream news over the past few days. There was Channel 4’s report about data on second-hand phones not being properly deleted before the handsets were re-sold, there was the latest round of the Smart UK Project and there was Tim Muffett’s story about the mobile-enabled high street on BBC Breakfast this morning.

Also big news was Microsoft’s decision to pick long-time employee Satya Nadella as its new CEO. There’s a new role for founder Bill Gates as well, which suggests he’ll be doing more hands-on stuff in the future.

Partnerships have been another recent theme. MasterCard has teamed up with UK mobile payment and advertising business Weve to develop a contactless mobile payments system. I can’t imagine Visa is especially happy, given the relationships it has - or had - with O2, Orange and Vodafone.

And in other network news, EE and Three are reported to have signed a sharing deal for 4G services in the UK. Meanwhile Nokia and HTC have agreed a patent licensing deal with each other, as have Cisco and Samsung.

But there’s been breaking up, too. Sony Corporation has agreed to sell its PC business to Japan Industrial Partners and will stop making Vaio-branded computers, while Alcatel-Lucent says it’s talking to technology investment business China Huaxin about the sale of its Alcatel-Lucent Enterprise division. The times, they are a-changin’.

Finally, figures from Cisco anticipate an almost 11-fold increase in global mobile data from 2013 to 2018. A total of 190 billion gigabytes of data is expected to be consumed on mobile devices in 2018, which is the equivalent of every person on earth streaming a YouTube video clip every day. Mond you, more than half of this will be carried on WiFi rather than via cellular networks.

Which, as James talked about in our 2014 predictions podcast last year, prompts the question: exactly what is ‘mobile’ anyway?

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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This report covers everything from social networking to specialist teaching apps for medical students.

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Nokia and Amazon reveal new devices while the UK gets ready for 4G

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Apple wins, Samsung loses, Three gets 4G and almost everyone launches a new device

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Last week's IFA electronics show in Germany has prompted most of the major mobile manufacturers to make a new product announcement. Samsung, Sony, Nokia, ZTE…

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Your podcast needs you!

Podcast - 29th August 2012

Instead of producing a regular mobile industry news podcast this week, we're asking for a favour.

You see, we don't really know much about our listeners - and that doesn't make it easy for us to attract the sponsorship that keeps our programmes free for you to download.

Author: The Fonecast
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4G for the UK this year, contract confusion for customers... and much more

Podcast - 22nd August 2012

We start this week's edition of The Fonecast with confirmation that 4G coverage will be launched in the UK this year, thanks to Everything Everywhere.

However, all's not well in the world of mobile retail - as mystery shopping by a consumer organisation reports widespread misinformation from sales staff.

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