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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 12, 2014

Last week at The Fonecast: 12th May 2014

Feelin’ groufie

Mark Bridge writes:

Last week a major retailer with a significant online presence announced plans to release its own-brand smartphone by the end of the year. No, not Amazon. This news came from Tesco.

The supermarket said it’ll apply its Hudl brand – which was seen on many Android tablets at Christmas – to a new handset by the end of 2014. In addition, an updated Hudl 2 tablet is also expected this year.

Huawei had a new phone announcement of its own. The flagship Ascend P6 is being replaced by the Ascend P7, which will be equipped with an 8 megapixel front-facing camera. Apparently this is perfect for what Huawei describes as ‘groufies’: panoramic group selfies. You can tune into Wednesday’s podcast to hear how Iain Graham reacts to this word… although you’ll probably hear his cries of despair if you merely open your window.

Vodafone has been talking about two very different stories in the past few days. It’s added a loyalty card feature to its mobile wallet in Europe – although there’s still no sign of a UK release date – and it’s also committed to fixing its monthly subscription charges in line with Ofcom’s new guidance.

Sticking with money matters, BlackBerry has now agreed to sell much of its Canadian property portfolio, mobile payment provider iZettle has picked up £33 million in new funding and Nokia has announced a £59 million investment in connected cars.

Finally for now, we’re sending best wishes to Samsung chairman Lee Kun-hee. Mr Lee is currently recovering after undergoing emergency heart surgery at the Samsung Medical Center in Seoul.

On Monday mornings we summarise the past week’s mobile industry headlines in an email newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page. Alternatively, stay in touch by listening to our free podcasts via our website, by subscribing on iTunes, by using our RSS feed or by downloading the Stitcher.com mobile app.
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Recent Podcasts

Trends, tablets and training with Faisal Sheikh from Fone Doctors

Podcast - 22nd June 2012

Iain Graham visits Faisal Sheikh of London-based Fone Doctors in today's audio feature.

They talk about the recent Fone Doctors relocation to new offices near London Bridge and Faisal's plans for a franchise outlet at Liverpool Street station before moving on to discuss training, customer service, the rise of the tablet and the demise of customer service.

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Microsoft makes tablets while Nokia makes cuts

Podcast - 20th June 2012

This week's mobile industry news podcast starts with two very different stories from Nokia and Microsoft: one is announcing closures, the other is expanding its manufacturing.

We also find time to talk about roaming tariffs, mobile money, intelligent vending machines and a handful of recent mobile-related acquisitions.

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Apple previews iOS6, Vodafone goes roaming and Xbox gets mobile

Podcast - 13th June 2012

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There's also talk about network sharing, legal battles, mobile apps, mobile payments and mobile retailing.

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Over The Air 2012

Podcast - 9th June 2012

James Rosewell reports from Over The Air 2012 in today's podcast.

The event, which took place on 1st and 2nd June 2012 at Bletchley Park, attracted around 600 mobile developers and designers to celebrate all things mobile.

Author: The Fonecast
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Podcast - 6th June 2012

We're taking a break from the current mobile industry news headlines this Diamond Jubilee week. In fact, we're celebrating our own anniversary because it's six years since we first started recording The Fonecast.

Listen to this week's podcast and we'll take you back to 2006, a year in which 'mobile music' meant ringtones, the Nokia N95 redefined 'smart' and we reported rumours of a new Apple 'iPod phone' being prepared by Foxconn.

Author: The Fonecast
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