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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 4, 2011

Last week at The Fonecast: 5th December 2011

Mark Bridge writes:

Season of goodwill?  Not in the mobile phone industry.

Orange UK is putting its prices up next month. It says the 4.34% rise is less than inflation, so you might think customers would be pleased. You’d be wrong. Also unhappy are many people who’ve discovered Carrier IQ software embedded on their phones. Fortunately for the UK mobile industry, most of those people seem to be in the United States. And there was unhappiness in Egypt as Twitter’s acquisition of privacy and security company Whisper Systems saw Whisper’s mobile encryption applications taken (temporarily) offline.

There’s an element of gloom at RIM as well, with the company setting aside around $485 million to cover unsold PlayBook tablets.

But all is not lost. In fact, I’d say the number of good news stories outweighs the lack of cheer.

Take mobile payments. We’ve got mobile payment processing in the UK from eMerit and CreditCall. Telefónica has done a Europe-wide NFC mobile wallet deal with Giesecke & Devrient. MasterCard and US-based mobile banking company mFoundry have announced an international partnership. And PayPal says UK mobile payments will reach the ‘tipping point’ in five years.

Then there’s the internet. The European Commission announced a ‘Coalition to make the Internet a better place for kids’ with mobile handset manufacturers, operating system providers, internet service providers, broadcasters, social networks and mobile operators all joining in. Vodafone even created an Android app to help. Meanwhile, the mobile hotspot router - you’re in the right place thinking of the ‘MiFi’ brand - is expected to sell 7.1 million units worldwide this year.

Mobile devices in the enterprise?  Also looking good. Vodafone has acquired Bluefish Communications to help it offer consultancy services. A BroadSoft survey shows that a quarter of IT decision makers believe desk phones will be replaced by mobile phones within two years. And RIM’s now helping businesses manage more than BlackBerry devices. Which is undoubtedly a good thing, given those disappointing PlayBook sales.

Podcast presenter James Rosewell is making his own headlines today. His business, 51Degrees.mobi, is launching two new device detection databases to help developers design and build mobile web sites. There’s a special podcast about the launch on our website.
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Recent Podcasts

Podcast - 27th May 2011

Gaby Junowicz, vice president of Marketing and Business Development at Siklu Communication, talks about the problems facing mobile backhaul - from capacity to interference - and explains how E-band technology can offer a practical and cost-effective solution.

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Podcast - 25th May 2011

Mobile payments hit the headlines again, with Orange and Barclays announcing 'Quick Tap' - and O2 also revealing its plans. In addition we discuss an OS update for Windows Phone, an even smaller SIM for iPhones and an appeal against mobile termination rates by almost everyone.

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Podcast - 20th May 2011

Iain Graham, James Rosewell and Mark Bridge talk about the problems facing the introduction of mobile payment services - and Yossi Yarkoni of DigiMo introduces a new m-payment platform that requires no additional hardware at the Point of Sale.

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Podcast - 18th May 2011

Microsoft's puchase of Skype, Google's new Chrome OS computers and the end of the Ovi brand are all discussed this week. There's also plenty of talk about mobile payments, including an interview with DigiMo CEO Yossi Yarkoni.

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Podcast - 11th May 2011

This week's mobile industry news headlines include m-payments, OS updates, SMS forecasts and BlackBerry meeting Bing. We also look back to 2009, when Iain spoke to former Olympic athlete Steve Backley about his mobile phone business.

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