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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, December 4, 2011

Last week at The Fonecast: 5th December 2011

Mark Bridge writes:

Season of goodwill?  Not in the mobile phone industry.

Orange UK is putting its prices up next month. It says the 4.34% rise is less than inflation, so you might think customers would be pleased. You’d be wrong. Also unhappy are many people who’ve discovered Carrier IQ software embedded on their phones. Fortunately for the UK mobile industry, most of those people seem to be in the United States. And there was unhappiness in Egypt as Twitter’s acquisition of privacy and security company Whisper Systems saw Whisper’s mobile encryption applications taken (temporarily) offline.

There’s an element of gloom at RIM as well, with the company setting aside around $485 million to cover unsold PlayBook tablets.

But all is not lost. In fact, I’d say the number of good news stories outweighs the lack of cheer.

Take mobile payments. We’ve got mobile payment processing in the UK from eMerit and CreditCall. Telefónica has done a Europe-wide NFC mobile wallet deal with Giesecke & Devrient. MasterCard and US-based mobile banking company mFoundry have announced an international partnership. And PayPal says UK mobile payments will reach the ‘tipping point’ in five years.

Then there’s the internet. The European Commission announced a ‘Coalition to make the Internet a better place for kids’ with mobile handset manufacturers, operating system providers, internet service providers, broadcasters, social networks and mobile operators all joining in. Vodafone even created an Android app to help. Meanwhile, the mobile hotspot router - you’re in the right place thinking of the ‘MiFi’ brand - is expected to sell 7.1 million units worldwide this year.

Mobile devices in the enterprise?  Also looking good. Vodafone has acquired Bluefish Communications to help it offer consultancy services. A BroadSoft survey shows that a quarter of IT decision makers believe desk phones will be replaced by mobile phones within two years. And RIM’s now helping businesses manage more than BlackBerry devices. Which is undoubtedly a good thing, given those disappointing PlayBook sales.

Podcast presenter James Rosewell is making his own headlines today. His business, 51Degrees.mobi, is launching two new device detection databases to help developers design and build mobile web sites. There’s a special podcast about the launch on our website.
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Recent Podcasts

Podcast - 28th February 2011

Mark Bridge reports from the SK Telecom stand at Mobile World Congress 2011, where he discovers versatile video call technology, a mobile health app for diabetic patients and a low-cost telematics solution.

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Podcast - 25th February 2011

Mobile usability is the main topic of this special podcast, which includes Chris Millington from Doro UK and Jérôme Nadel of MobiWire (recorded at Mobile World Congress). Conversation topics include the user interface, encouraging usage and designing mobile phones to suit a specific customer group.

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Podcast - 23rd February 2011

Iain, James and Mark take their regular look at all the big mobile industry news stories affecting the UK... and this week they also review the highlights of Mobile World Congress 2011.

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Podcast - 21st February 2011

At last week’s GSMA Mobile World Congress we talked to a couple of companies involved with improving sound quality on mobile phones. This special programme includes contributions from Robin Dyer of Dolby and Philip Vanhoutte of Plantronics.

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Podcast - 18th February 2011

We've been in Barcelona for the GSMA Mobile World Congress 2011. Here's our report from the final day, with a focus on applications - and thoughts about next year's technological innovations.

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