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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, September 30, 2013

Last week at The Fonecast: 30th September 2013

Changes revealed, charges concealed

Mark Bridge writes:

Things didn’t look so bad in the mobile industry last week. After the shock of BlackBerry’s job losses and restructuring, it seemed as though the saga could be reaching a conclusion. On Monday shareholder Fairfax Financial announced a bid to buy the company. BlackBerry’s board of directors has approved the terms of the agreement, although it’s still able to consider alternative proposals as well. And just to remind us how bad things are, the company’s formal quarterly results statement confirmed a $965 million loss.

Tablet technology was making the headlines, starting with Tesco’s own-brand Hudl Android device and followed by Microsoft’s new Surface 2 tablets. We also had new Kindle Fire tablets from Amazon; watch out for the Fire HDX family, coming to the UK in… er… well… anyway. Available in the USA before Christmas.

And there was kind-of good news from HTC, which is selling its final stake in audio product manufacturer Beats Electronics back to the company. Okay, you could argue that things didn’t work out during the past two years but at least it’s made a profit on the deal.

Even the telecoms complaints figures from Ofcom were falling.

However, there was a cloud on the horizon. The Office of Fair Trading has expressed concerns about children spending money within mobile games and apps. It wants clearer up-front warnings about the potential costs of in-app payments and has warned of enforcement action if companies don’t comply. Let’s hope legal action isn’t needed.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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