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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Monday, February 2, 2015

Ofcom changes UK mobile licences to include 90% geographic coverage commitment

Ofcom has changed the licences of the UK’s ‘big four’ mobile network operators to improve mobile coverage. EE, O2, Three and Vodafone have all agreed to accept this change.

It follows what the UK government called a ‘landmark deal’ last year, at the conclusion of a three-week consultation that had considered ‘national roaming’.

The new licence terms commit the mobile operators to providing voice coverage across 90% of the UK’s landmass by the end of 2017. Previous coverage commitments have been based on population coverage, not geographic coverage.

Ofcom says it’ll now be consulting on the 900MHz and 1800MHz licence fees “in light of these variations”. In 2010, the government said it had wanted these fees revised “to reflect full market value”, which suggested a significant increase.

[Ofcom Voice Coverage Obligation Notice of Compliance Methodology (pdf)]

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