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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Sunday, March 18, 2012

Last week at The Fonecast: 19th March 2012

Mark Bridge writes:

Mobile financial services were making the headlines yet again last week. Not once. Not twice. No, we noticed at least three separate (and all pretty big) stories to talk about.

First came Nokia’s planned withdrawal from its mobile money service, which will leave around a million people in India looking for a new mobile wallet. Then there was mobile payment business BOKU announcing $35 million in new funding, including a sizeable investment from Telefónica. And finally along came PayPal Here and its plans to reclaim the iPhone-as-Point-of-Sale-terminal market from US rival Square. PayPal’s service is launching in the United States, Canada, Australia and Hong Kong... and it’s using a card reader that’s triangular to avoid any possible confusion with its rival. Expect a Square vs PayPal vs iZettle debate between me and James in Wednesday’s podcast.

Talking of podcasts, it’s been a busy week for those as well. Two of the discussions we recorded during Mobile World Congress are now online; you’ll find a recording of the ‘Heroes of Emerging Markets’ panel on our website - and it’ll soon be joined by the MEF Privacy in Mobile Apps roundtable (which you can currently hear at the MEF blog).

In network news, Ofcom says it’s happy with Everything Everywhere’s proposal to use existing 1800MHz GSM spectrum for 4G services in the UK. There’ll now be a four week consultation to see if all the other networks are happy with this (no, they’re not) and - more importantly - to see if they’ll produce a solid argument against it.

Virgin Media announced a partnership with London Underground that’ll introduce WiFi internet access to over 80 Tube stations by the summer. Service will be free during the launch period, so load up your preferred mobile VoIP service and prepare to frustrate your fellow passengers. Meanwhile, a company that would have appreciated an alternative network is MVNO giffgaff; it had an unhappy end to the week when water damage to computer systems took its mobile service offline for several hours.

Last week’s notable product announcements came from medical device manufacturer Boston Scientific, now working with Vodafone to offer real-time heart monitoring devices, and Sony Mobile Communications. Its new Android-powered Xperia sola smartphone offers ‘floating touch’ navigation, enabling you to browse the web without touching the screen. Gimmick or practical feature?  That’s probably for consumers to device. Much like mobile payments, it could be argued.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About us section of our website.
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Recent Podcasts

Podcast - 28th February 2011

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Podcast - 25th February 2011

Mobile usability is the main topic of this special podcast, which includes Chris Millington from Doro UK and Jérôme Nadel of MobiWire (recorded at Mobile World Congress). Conversation topics include the user interface, encouraging usage and designing mobile phones to suit a specific customer group.

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Podcast - 23rd February 2011

Iain, James and Mark take their regular look at all the big mobile industry news stories affecting the UK... and this week they also review the highlights of Mobile World Congress 2011.

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Podcast - 21st February 2011

At last week’s GSMA Mobile World Congress we talked to a couple of companies involved with improving sound quality on mobile phones. This special programme includes contributions from Robin Dyer of Dolby and Philip Vanhoutte of Plantronics.

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Podcast - 18th February 2011

We've been in Barcelona for the GSMA Mobile World Congress 2011. Here's our report from the final day, with a focus on applications - and thoughts about next year's technological innovations.

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