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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, July 8, 2013

Last week at The Fonecast: 8th July 2013

Not all good news...

Mark Bridge writes:

The UK is beginning its week with news of a long-awaited sporting victory for Andy Murray. The telecoms world had its own much-anticipated good news last week, when European roaming rates fell again. And regardless of Neelie Kroes’ plans to abolish roaming rates completely, there’ll definitely be another roaming cut in 2014.

Mind you, not all the headlines have been that positive. HTC’s preliminary results showed an improvement from the previous quarter, although the company is still very much battling from the baseline.

Even more unexpectedly, Samsung’s share price dropped after its interim quarterly results suggested that profits have hit a new record level. Apparently it wasn’t enough of a record to please some people.

There was also bad news for insurance intermediary Policy Administration Services, which was fined £2.8 million for the way it had handled Phones 4u mobile phone insurance complaints, and also for anyone who visits third-party application stores from their Android phone. Mobile security startup Bluebox Security has discovered an Android issue that makes 99% of all Android-based devices vulnerable to attack from apparently-legitimate apps. They’ll be revealing more details in a few weeks’ time, which is just about long enough to sell your current handset and buy a Firefox OS smartphone.

On the positive side of the coin, EE launched its double-speed 4G service and introduced a 'pay as you go' 4G tariff, Three UK revealed a ‘back to basics’ pay as you go offer and Vodafone teamed up with Sainsbury’s to create a mobile phone service for the supermarket.

In addition, Nokia agreed to take over Nokia Siemens Networks, proving it’s not as strapped for cash as many naysayers had suggested. Another hard-won victory, you could say.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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