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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Saturday, July 30, 2011

This week at The Fonecast: 30th July 2011

Mark Bridge writes:

Those quarterly figures keep coming. In our Wednesday podcast we talked about Apple and Nokia – and since then we’ve heard from Everything Everywhere, LG, Motorola, Samsung (with its multi-million selling Galaxy S II), Telefonica and Virgin Media. Each had something positive to stay, although some were more convincing than others.

RIM didn’t have quarterly results, having published its figures last month, although it did have more details about its 'cost optimization program'. Apparently around a tenth of the global workforce, a total of 2,000 jobs, are being cut to save money.

Anyway, the really big news – which isn’t really big news any more – is that Apple’s currently the top smartphone producer, followed closely by Samsung and then Nokia. Also, as we’ve been saying for a while, smartphones are becoming increasingly popular – to the extent that feature phone sales have fallen for the first time in almost 2 years.

Talking of which, we’ve seen a couple of very different new devices in the last few days. From watch manufacturer TAG Heuer comes the LINK, an Android smartphone available in a choice of exotic materials. The “first Swiss luxury touchscreen smartphone”, apparently. And at the other end of the financial scale is the Vodafone 555 Blue, described as “the world’s first designated prepay phone specifically designed to put the Facebook experience into the heart of the handset”. It's probably as close to an official Facebook phone as you’ll find.

From the present to the future, with claims that the UK’s 4G plans are set to disappoint. The Institution of Engineering and Technology says we don’t need more regulation but the right regulation. And the Communications Consumer Panel says Ofcom should use the UK 4G spectrum auction as an opportunity to increase mobile coverage. Meanwhile those legal challenges need sorting out. Will the rest of the world be on 5G before we get to 4?


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