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Sunday, July 17, 2011

This week at The Fonecast: 17th July 2011

Mark Bridge writes:

Much like the mainstream media, this week’s news summary begins with ‘voicemail hacking’. In our podcast feature on Friday we spoke to industry crime-fighter Jack Wraith about the security of voice messages. He explained how remote voicemail access was now much more secure than it was ten years ago, which is good news for everyone (except dodgy investigators).

But that wasn’t the only security scare in the last few days. The Hacker's Choice explained how a modified Vodafone Sure Signal femtocell could be used to intercept calls made by Vodafone customers within 50 metres of the rogue device. It’s a loophole that Vodafone has now closed, which – again – is likely to be a disappointment to the criminally inclined.

It’s also been a busy week in app-land. Apple’s lawyers have told independent application store GetJar to stop using the term ‘app store’; a move that’s seen GetJar respond with the online equivalent of thumbing its nose. PayPal has said it’s preparing a peer-to-peer NFC solution that’ll let people pay money to friends by touching two phones against each other. Electronic Arts has announced an agreement to acquire PopCap Games, the company behind Plants vs Zombies and Bejeweled. Handmark is turning its social apps business and mobile ad services group into a new company. And Google is giving the Android Market a facelift.

Manufacturing has had a mixed week, with Sony Ericsson reporting quarterly results that weren’t as good as originally expected, while an up-beat ZTE has revealed plans for selling own-brand devices in the UK. In addition, HTC created a new global sales and marketing role for Jason Mackenzie, who’s currently president of HTC North America and Latin America.

Finally, to innovation. O2 UK launched a new location-based offers scheme called Priority Moments; potentially a threat to Groupon and to Orange Wednesdays. And Jawbone – a company best-known for its range of stylish noise-reducing Bluetooth headsets – announced mobile-connected jewellery that'll keep an eye on your health. Let’s hope no-one works out how to hack the data it collects... or we could have a new tabloid scandal on our hands!


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Opinion Articles

World class, my a**e!

Iain Graham writes:

I recently had to, as a last resort, call the customer service department of a large communications company about a problem I currently have with a piece of equipment. I know I could have looked in the 150-page accompanying instruction manual but I haven't got half my life to spare! (as I mentioned in my previous blog piece on handsets!)

Businesses these days are telling us "Customer service has been outsourced to the Indian subcontinent and technologically streamlined in order to offer our customers a better, more efficient service"!

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Don’t be a not-so-early adopter

Mark Bridge writes:

So – you’re thinking about buying a new mobile phone. A smartphone. And yes, I mean a real smartphone, not just something with a touchscreen that looks nice.

I know, I know. You’re tempted by the iPhone. It’s all those apps, isn’t it?  100,000 and counting.

Yet Android is catching up. Admittedly it’s still got a long way to go to match that six-figure total… but the signs are certainly there.

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Probably the best Bluetooth headset brand in the world

Mark Bridge writes:

I really don’t want to make a habit of pointing at surveys and laughing – or even scratching my head in the kind of theatrical gesture used by Stan Laurel – but I should imagine there was some wry amusement at Strategy Analytics this week.

They’d been talking to car owners in Europe and the USA about their preferred brand for Bluetooth headsets and speakerphones. In the United States, 45% of respondents said Bose was their preferred brand. Excellent news for Bose. Excellent news for Bose stockists. Except...

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Movon MB80 Bluetooth handsfree wristband review

Mark Bridge writes:

I’m always on the lookout for technology that’ll make life easier. That’s one of the reasons the Movon MB80 caught my eye. It’s a Bluetooth handsfree unit that you wear on your wrist. The MB80 is designed for the times your phone’s not convenient and you don’t want to miss a call – but you also don’t want to wear a Bluetooth headset. Perhaps you’re playing sports or are out for an evening with friends. The Movon Bluetooth wristband rings or vibrates when someone calls – and then can be used as a handsfree loudspeaker.

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"Cancer" mobile phone headlines don't help anybody

James Rosewell writes:

"Mobile: new cancer alert" - The Daily Telegraph

The front page of Saturday's Telegraph led with the headline "Mobiles: new cancer alert" re-igniting fears about mobile phone usage. The centrepiece of the article is "a £20 million, decade long investigation, overseen by the World Health Organization (WHO) will publish evidence that heavy [mobile phone] users face a higher risk of developing brain tumors later in life". How should this topic be reported and what will it mean for our industry?

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