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Ofcom says mobile contracts should ditch inflation-related price rises

Ofcom says mobile contracts should ditch inflation-related price rises

UK telecoms regulator Ofcom wants to ban inflation-related rises in phone and broadband contracts. Instead, it says any potential mid-contract price rises should be set out in pounds and pence.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Ee-ee-ee, says Everything Everywhere

Mark Bridge writes:

Mobile networks have changed, haven’t they?

Once they were all about delivering service. Coverage. Quality. Price. Now it’s much more about branding.

Everything Everywhere has announced it’s to become EE, an obvious abbreviation that’s been used in mobile industry briefings pretty much since the company was created two years ago. It joins the likes of Kentucky Fried Chicken, Hennes & Mauritz, British Home Stores, Independent Television and Marks & Spencer, although all of these took decades to transition into businesses that were just described by their initials.

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Article rating: 4.0

Last week at The Fonecast: 10th September 2012

No Amazon smartphone, no Nokia tablet

Mark Bridge writes:

It’s a smartphone autumn, as prophesied a few weeks ago by the Carphone Warehouse and many others. The frenzy of big-name announcements led by Samsung at Berlin’s IFA has given way to stand-alone media presentations from Nokia, Motorola and Amazon.

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With instant-pay apps, wallets can stay home

Ted Landphair of voanews.com writes:

A lot of people gave up carrying much cash a long time ago, since they knew ‘plastic’ - a credit or debit card, or a store or public transit ‘smart card’ - would be accepted just about everywhere.

But to hear tech companies tell it, plastic cards will be museum pieces as well before long.

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Last week at The Fonecast: 27th August 2012

4G gets a boost in the UK, Samsung gets a slap in the USA

Mark Bridge writes:

It was a week of dramatic contrasts in the mobile phone industry. We started with Everything Everywhere’s news that 4G service was coming to the UK this year – possibly with a new brand that’ll work alongside Orange and T-Mobile. Meanwhile Three UK seems to have its own plans that involve acquiring some excess 4G spectrum from Everything Everywhere. There was much muttering from Vodafone and O2, although whether this’ll manifest itself as legal action remains to be seen.

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The Hare and the Tortoise: the race for 4G/LTE in the UK

Robin Kent writes:

With this week’s announcement that Everything Everywhere has been given the green light to launch the UK’s first 4G service, competing operators such as Vodafone and O2 are getting hot under the collar. With every day that goes by, these operators lose vital competitiveness as the market creeps away them towards Orange and T-Mobile. This is a real life ‘hare and tortoise’ scenario.

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Article rating: 4.8
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Friday, January 21, 2011

This week at The Fonecast: 22nd January 2011

Mark Bridge writes:

This week’s big news isn’t entirely mobile-related – but it is entirely worth mentioning. First we had Amazon snapping up the part of LOVEFiLM they didn’t already own. (Allow me to start the speculation about a video-streaming Kindle). And then Google CEO Eric Schmidt said he was leaving. Okay, he’s not going far – he’ll be Executive Chairman from April – and it’s co-founder Larry Page who’s taking over, which means there won’t be any new faces in the boardroom.

Now to quarterly results. Either they bore you something dreadful or they reveal a company’s inner working with X-ray insight. Whatever your viewpoint, this week’s results seemed pretty easy to interpret.

Apple – with CEO Steve Jobs taking medical leave – reported record figures that saw quarterly profit exceeding $6 billion. Over 16 million iPhones and 7 million iPads were sold in the three months leading up to Christmas.

Sony Ericsson talked proudly about four consecutive quarters of profitability during 2010 (“Hey, we’ve gone a whole year without losing money”) although device sales and market share weren’t so good.

HTC sold twice as many phones in 2010 as it did in 2009.

And the Carphone Warehouse – which, with its Best Buy UK and US partnership, can be a confusing entity to interpret – seemed pretty pleased with itself overall.

While we’re talking figures, it’s worth mentioning a report from market research company ForeSee Results that shows consumers in the UK are using mobile phones more than ever as part of shopping. They may not all be buying online, but almost a third of respondents had used their mobile phone to access a retailer's website – and another 32% planned to do this in the future.

Taking a different perspective on retail is Marks & Spencer. M&S has signed up to the O2 More location-based marketing service for six months, offering free smoothies by SMS to passing shoppers who are looking to buy lunch.

If you’ve already bought lunch and only have small change left in your pocket, Orange UK will welcome you into one of its high-street shops. You can now add as little as a 10p top-up to Orange ‘pay as you go’ phones. When I was a cub scout, I was told to always carry 10p in case I needed to use a public payphone!

Bidding farewell to the UK this week is Nokia Comes With Music. The confusing-to-explain-to-customers music download service isn’t being sold any more in 27 countries including the UK, although it’s still running in a few places. Bidding farewell to Brightstar Europe is Tanny Price, who’s heading for business-to-business division of Daventry-based distribution company Shebang. And swapping Tesco Telecoms for Domino’s Pizza is former Vodafone marketing man Lance Batchelor.

Finally, there’s been plenty of debate about mobile networks trying to redefine words such as ‘unlimited’, ‘fair usage’ and ‘free’. Three UK tried to go a step further by defining ‘competitor’ to exclude giffgaff when it published a price comparison leaflet. The Advertising Standards Authority wasn’t impressed and told them not to do it again. The moral of the story?  As I’ve said previously, you don’t want to mess with a giffgaff customer.

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