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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monitoring road quality with a standard smartphone and the Roadroid app

Resurfacing repairs required? There's an app...

Mark Bridge writes:

In the past five years, what started as an advertising message - “there’s an app for that” - has become a challenge to developers. It’s become part of 21st century culture. And it’s become an totem for journalists to pin their most outrageous app-based stories to.

Roadroid doesn’t need the attention-grabbing headlines.

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Product review: Nomad ChargeCard and Nomad ChargeKey

Connect and charge your smartphone on the move

Mark Bridge writes:

What would you say to a tiny little device that enabled you to recharge your smartphone almost anywhere, whenever you wanted?

This is pretty much what a US-based company called Nomad is promising. In fact, they sent me two of their latest products to try.

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Big announcements from Apple, Samsung, Microsoft and LG

Podcast transcription - 4th June 2014

Mark Bridge writes:

Every week we produce a half-hour podcast that covers all the biggest news headlines for the UK mobile phone industry.

Thanks to a special offer from Scribie.com, we can also offer a transcription of last week’s programme.

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Last week at The Fonecast: 9th June 2014

Apple prepares for the future

Mark Bridge writes:

Apple kicked off its 2014 Worldwide Developers Conference (WWDC) last week with an announcement about the forthcoming iOS 8 operating system for iPhone, iPad and iPod touch. There was some catching up, some innovation and a couple of new services designed to work with home automation and health/fitness devices. What’s Tim Cook’s plan? We’ll have to wait and see.

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Using Bitcoin on a mobile phone: it's much easier than I expected

Mark Bridge writes:

Bitcoin, as Wikipedia tells me, is a peer-to-peer payment system introduced as open-source software in 2009. It’s a ‘virtual currency’ that can be used for transferring money and for buying products or services, although only if your chosen retailer accepts Bitcoin.

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Recent Podcasts

Friday, March 6, 2015

Doro to launch its 'Connect & Care' mobile social networking service this summer

Doro, the Swedish company that produces ‘easy to use’ mobile phones for older consumers, has announced plans to launch a mobile-based DIY care service this summer. Doro Connect & Care will combine social networking with a network of volunteers, ensuring that elderly people can receive assistance even if their friends or family aren’t available.

The service isn’t just for emergency use but is also designed to help when family members need a hand with domestic tasks, such as closing a window or moving a heavy object.

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When the service is launched it’ll be offered on compatible Doro mobile phones. A companion app on Android and iOS smartphones will let trusted family members and friends keep an eye on the user’s behaviour, alerting them if their routine changes dramatically.

Details of the volunteer network and the subscription charges will be revealed in the next few months.

Chris Millington, Managing Director of Doro UK, said “We are currently working with our renowned partner organisations on this exciting project – specifically in terms of delivering the volunteer element. We have found that 44% of people are willing to give some of their time to help others living within their local community. This service will help to bring families and their neighbours together in a more meaningful way. Our intelligent and innovative use of mobile technology will once again take huge steps toward bridging the digital divide between the generations.”

In addition, Doro has used Mobile World Congress 2015 to reveal voice-enabled versions of its two newest smartphones, created in partnership with specialist smartphone producer Claria (formerly Telorion). They’ll be called the Doro 820 Claria and Doro 820 Mini Claria.

We spoke to Chris Millington of Doro in our Mobile World Congress 2015 podcast. You can listen to the conversation via the built-in audio player on our website or by downloading the MP3 file.

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