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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

India caps mobile text messages

Anjana Pasricha from voanews.com writes:

India’s millions of mobile phone subscribers have won relief from a growing nuisance on the subcontinent - unsolicited text messages. The crackdown by regulators targets the world’s fastest-growing mobile phone market.

From remote villages to crowded metros, the number of mobile phones in India has grown exponentially to more than 850 million in just over a decade.

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Last week at The Fonecast: 3rd October 2011

Mark Bridge writes:

It’s time for my summary of last week’s mobile industry news… and what a week it’s been. Not just for me – I made my first-ever visit to Over The Air on Friday – but for the world of mobile devices.

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I'm no developer - but I still fell in love with Over The Air

Mark Bridge writes:

The text message just said "Yellow Citroën hatchback".  At least the diaeresis on the ë was in the right place. It meant the stranger who was giving me a lift from the station was probably an urbane French speaker. Either that, or they had surprisingly good predictive text on their phone. The third possibility - a serial killer with an old Sagem - hadn't crossed my mind yet.

It was at this point I realised I'd already fallen for Over The Air, a unique event aimed at mobile developers. Throwing caution to the wind, I'd arranged a lift there via Twitter with a mysterious developer I'd never met. Or spoken to.

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The Amazon Android tablet and the Apple iPhone 5

Mark Bridge writes:

I’m not a big fan of reporting on rumours - I’d rather wait until the real thing happens - but I thought these two stories were too big and too well-defined to ignore completely.

Firstly, it looks as though Amazon will be announcing an Android-powered tablet tomorrow. Called the Kindle Fire, it probably won’t be a direct replacement for the Kindle e-book reader but an alternative. Most commentators suggest we should expect a 7-inch colour screen, a focus on cloud-based services and a pretty heavily customised version of Android.

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Are smartphones endangering security?

Ian Kilpatrick, chairman of IP security specialists Wick Hill Group, writes:

Smartphones are spreading throughout the business world. Their use is growing across organisations and at all levels.

According to Gartner, sales of mobile devices in the second quarter of 2011 grew 16.5% year-on-year. Smartphone sales grew 74% year-on-year and accounted for 25% of overall sales in the second quarter of 2011, up from 17% in the second quarter of 2010.

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Sunday, July 18, 2010

Mobile networks get serious about the health sector

In December 2009, Vodafone announced the creation of a mobile health unit that would work on mobile healthcare solutions. Last week Telefonica – O2's parent – launched a global e-health unit. And now Orange (which has had a dedicated healthcare division for four years) has announced Orange smartnumbers, a healthcare-specific service that's designed to give callers instant access to the best placed person or team available.

Orange smartnumbers automatically routes calls to available numbers. For example, if a doctor is unable to answer a call, it will be diverted to the appropriate colleague or team.

Martin Stiven, VP of Business at Orange UK's parent Everything Everywhere, said "We are extremely proud to be the first UK operator offering this valuable service to the healthcare sector.  We believe that there is huge potential for mobile communications to help the UK healthcare industry to provide better services to the public and increase efficiencies at the same time. As part of Everything Everywhere, Orange is committed to working with the very best partners to deliver pioneering new services such as Orange smartnumbers.  Our relationship with Resilient Networks plc is only the first step in our drive into the healthcare market.  With Resilient, Orange will be providing the technology to meet the needs of patients, professionals, managers and IT administrators, and public and private health providers alike."

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