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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Will LG buy webOS from HP?

Mark Bridge writes:

Google and Motorola. HP and webOS. Each apparently heading in opposite directions when it comes to strategy.

However, although HP has pretty much pulled the plug on making webOS devices, it's not calling time on the webOS platform.

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Didn't predict the recent events at Google, Motorola and HP? Don't worry about it

Mark Bridge writes:

Let’s face it, last week’s Google/Motorola deal wasn’t widely predicted. Stasys Bielinis of Unwired View deserves a round of applause but I don’t remember hearing anyone else suggesting this radical move.

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This week at The Fonecast: 20th August 2011

Mark Bridge writes:

Welcome to this week's UK mobile industry news summary from TheFonecast.com. After a week's holiday on the scenic north coast of Norfolk, which not only lacks cellsites but also hills to put them on, it's good to finally see the '3G' indicator reappear on my phone. My week off may have been relatively quiet - but the last few days have more than made up for it.

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Ian Hook from Compliant Phones talks about mobile phone call recording

Mark Bridge writes:

Recording a phone call made by a mobile phone isn’t particularly difficult – it's something we do regularly for our podcasts – but recording every call made and received by a mobile phone isn't so easy. It's even more of a problem for companies with dozens or even hundreds of employees using mobile phones... and yet, for many organisations, this type of thing will soon be a legal requirement.

To learn more, I've been talking to Ian Hook, vice-president of marketing at Compliant Phones. I started by asking Ian why companies would want to record all their mobile phone calls.

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Vopium puts a friendly face on mobile VoIP

Mark Bridge writes:

Voice over IP – the ability to make phone calls over the internet - is a topic we covered in our first-ever podcast five years ago. At times it promised to change the way we used mobile phones... so what's been happening?

I've been talking to Tanveer Sharif, CEO and co-founder of international call service Vopium, to learn more.

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Recent Podcasts

Sunday, July 18, 2010

Mobile networks get serious about the health sector

In December 2009, Vodafone announced the creation of a mobile health unit that would work on mobile healthcare solutions. Last week Telefonica – O2's parent – launched a global e-health unit. And now Orange (which has had a dedicated healthcare division for four years) has announced Orange smartnumbers, a healthcare-specific service that's designed to give callers instant access to the best placed person or team available.

Orange smartnumbers automatically routes calls to available numbers. For example, if a doctor is unable to answer a call, it will be diverted to the appropriate colleague or team.

Martin Stiven, VP of Business at Orange UK's parent Everything Everywhere, said "We are extremely proud to be the first UK operator offering this valuable service to the healthcare sector.  We believe that there is huge potential for mobile communications to help the UK healthcare industry to provide better services to the public and increase efficiencies at the same time. As part of Everything Everywhere, Orange is committed to working with the very best partners to deliver pioneering new services such as Orange smartnumbers.  Our relationship with Resilient Networks plc is only the first step in our drive into the healthcare market.  With Resilient, Orange will be providing the technology to meet the needs of patients, professionals, managers and IT administrators, and public and private health providers alike."

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Categories: Networks and operators, NewsNumber of views: 4797

Tags: orange health everything everywhere

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