The initial enthusiasm for the Google Nexus One 'superphone' is turning to frustration for many purchasers. Since last week's launch, thousands of queries have appeared on Google's help forums. Although questions about the customer's chosen mobile network and tariff are dealt with by their mobile operator – T-Mobile in the USA if customers are choosing the subsidised Nexus One device – any queries about the phone itself or about the purchase and shipping process are handled by Google.
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Remember Scoopt? It was a 'citizen journalist' agency that acted as a broker for newsworthy photos taken on mobile phones. Scoopt launched in 2005 and two years later was bought by Getty Images. However, the business was closed last year when Getty Images decided to focus on its core business.
Now there's a new company looking for images and videos from observant members of the public. Fizwoz launched quietly at the end of 2009 and exhibited its service at the International CES last week.
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