News Articles

Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

In this week's podcast we talk about two of the big announcements from Google I/O: a new version of Android and the retail launch of smartwatches powered by 'Android Wear'.

We also talk about Android-based smartphones from Nokia and Blackphone, network complaints in the UK, a reduction in European roaming charges and mobile ticketing.

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EE tops Ofcom's mobile phone complaint list

Ofcom has published the volume of complaints made against mobile phone network operators, fixed-line phone providers, broadband companies and pay TV services between January and March 2014.

It’s the regulator’s thirteenth quarterly report of complaint data.

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

Iain, James and Mark then move on to discuss luxury smartphones, a new handset on the high street, mobile broadband for aircraft passengers, government monitoring, the growth of smartphones - and 4G-equipped donkeys.

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Last week at The Fonecast: 9th June 2014

Apple prepares for the future

Mark Bridge writes:

Apple kicked off its 2014 Worldwide Developers Conference (WWDC) last week with an announcement about the forthcoming iOS 8 operating system for iPhone, iPad and iPod touch. There was some catching up, some innovation and a couple of new services designed to work with home automation and health/fitness devices. What’s Tim Cook’s plan? We’ll have to wait and see.

Author: The Fonecast
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Freephone 0500 number range to be withdrawn in June 2017

Ofcom has decided that the ‘Freephone’ range of telephone numbers prefixed with 0500 will be withdrawn in three years’ time on 3rd June 2017.

The range was introduced in 1982 and is still being used, although new numbers haven’t been allocated since 1998.

Author: The Fonecast
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