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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Friday, March 4, 2011

This week at The Fonecast: 5th March 2011

Mark Bridge writes:

It’s hardly worth mentioning the new iPad, is it? Not because I’m unimpressed – although I’d describe it as more of an upgrade than a brand-new product – but because everyone else has been talking about it so much. And we’ll be doing some more talking in Wednesday’s podcast, so let’s move on!

Until the launch of iPad 2, the hot topic in the UK involved the disappearance of Vodafone’s network in the south of England. A very literal disappearance; equipment was stolen from the company’s Basingstoke exchange after it was ram-raided. Voice and text services were back online around 12 hours later, which – depending on your perspective – was either pretty impressive or disappointingly slow.

Other bad news this week came from the Android Market, where more than 50 applications were waiting to steal your personal data. They’ve all gone now, thanks to prompt action from Google – although, as many have pointed out, it’s unlikely this would have ever happened in the Apple App Store.

In cheerier news, mobile ticket technology company Masabi says the mobile rail ticket application it developed for thetrainline.com now works on most smartphones and feature phones. The next step is the creation of on-screen tickets… just as soon as rail operators start supporting this feature. It seems the ‘mobile wallet’ really is getting closer.

That’s certainly the impression James and I gained at Mobile World Congress last month. In this week’s podcast we talked about the mobile payment and m-commerce products that were on show – and there’s an interview with Mary Carol Harris of Visa Europe.

From mobile-connected credit cards to mobile-connected air conditioning. A partnership between Vodafone and Bosch plans to make it easier for companies to deploy M2M (or ‘machine-to-machine’ connections, for those who prefer real words). Apparently lifts, escalators and air-con units could soon come with their own SIM card.

Other partnerships in the news included Motorola Mobility investing in mobile game developer Moblyng, Facebook acquiring mobile messaging service Beluga, Nokia and the Vietnamese government, Opera and INQ – and Qualcomm and Gameloft.

But perhaps I’m wasting my time telling you all this. After all, it’s the National Day of Unplugging on Saturday. Haven’t you switched off yet?


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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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