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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, July 16, 2012

Last week at The Fonecast: 16th July 2012

Black days for BlackBerry?

Mark Bridge writes:

BlackBerry and bad news seem inextricably linked at the moment. RIM’s CEO admits he’s “not satisfied” with recent company performance and warns of challenging times ahead... and then the company is hit by a $147 million dollar damages order for patent infringement.

Mind you, Research In Motion wasn’t the only mobile company bringing disappointment into the mainstream news last week. O2 UK suffered over half a day of disruption that left millions of its customers unable to use their phones while Chinese manufacturer ZTE said half-year profits could be down by up to 80% due to postponed domestic deals and currency issues in the Eurozone.

A legal battle between Samsung and Apple in the UK resulted in positives and negatives for both sides. A judge ruled that Samsung’s Galaxy Tab family didn’t infringe Apple’s iPad design (hoorah for Samsung!) because the Samsung tablets were clearly not as cool as the iPad (hoorah for Apple!).

Technology distributors Brightstar and Tech Data were claiming a win-win deal with an announcement that Brightstar Corporation was selling its 50% share of jointly-run Brightstar Europe to Tech Data. Tech Data will then have its own European distributor, while Brightstar will continue operations in Europe under a wholly-owned subsidiary.

While we’re talking about partnerships, Vodafone Ireland and Three Ireland have agreed to set up a 50/50 joint venture company to share their physical network and site infrastructure across the country. Back in the UK, Telefonica has extended its partnership with G4S Utility Services and will now be providing up to 1.4 million O2 SIM cards for ‘smart’ gas & electricity meters. And Telefonica was also in on the global machine-to-machine alliance that’s designed to help network operators with cross-border M2M deals.

Finally, in a world where – as Iain Graham often points out – every phone is becoming a smartphone, it’s clear that accessories are becoming more sophisticated as well. A new report from Juniper Research says ‘smart accessories’ will become a major new market for manufacturers over the next five years, with this year’s total of 10 million task-specific smart devices expected to be dwarfed by the 2017 total of over 100 million units.

Mind you, with ‘smart paper’ and ‘smart covers’ already on the market, perhaps that’s not really so surprising.

Start your week with a reminder of the latest mobile headlines. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page and we’ll send you this weekly news summary by email.

The Fonecast is sponsored by 51Degrees.mobi. More details about advertising and sponsorship opportunities are available on the About Us section of our website.
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Recent Podcasts

Podcast - 5th August 2011

Mobile phone cases are often seen as unsophisticated and low-tech... but that's not always the case. In this podcast, Rhona Cashman from OtterBox explains why there can be much more to a mobile phone case than meets the eye.
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Podcast - 3rd August 2011

We're covering another batch of quarterly results in this week’s podcast - and we're also looking at what this has done to smartphone market share - before moving on to the rest of the mobile industry headlines.

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Podcast - 29th July 2011

Colin Aitken, MD of UK-based Burnside Telecom, talks about his company's desktop-style mobile phones and fixed cellular terminals. We also discuss Burnside's relationship with network operators - and its plans for the future.

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Podcast - 27th July 2011

This week we start with contrasting quarterly results from Apple and Nokia before talking about Google Labs, a new London taxi app, gesture recognition technology, mobile payments and some customer service research.

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Podcast - 22nd July 2011

We chat to Sedgrid Lewis, CEO of Spy Parent; a US-based company that recently launched an anti-bullying application for mobile phones. Sedgrid talks about his 'Bully Block' app and explains how mobile networks should protect younger customers from cyberbullying.

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