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Monday, October 17, 2011

Last week at The Fonecast: 17th October 2011

Mark Bridge writes:

Apple and Blackberry crumble. There, I’ve said it. Twitter’s favourite joke from the past seven days. The reality wasn’t so funny.

It was last Monday when part of RIM’s infrastructure failed - and the backup system didn’t work properly. As a result, a data backlog started to build… and build… and, before long, BlackBerry messaging, browsing and email were disrupted. Here in the UK - and much of Europe, the Middle East, India and Africa - it took around three days before things were getting back to normal, with Latin America, Canada and the USA also suffering problems for a day or so.

The Apple issues weren’t such a big deal but the joke’s much funnier with the second fruit reference. Although there was the inevitable upbeat media frenzy when Apple’s iPhone 4S went on sale, some users suffered lengthy downloads and file problems when trying to upgrade older devices to iOS5. In addition, a number of customers were disappointed to find that elements of the Siri voice recognition service didn’t work in the UK yet.

Sticking with bad news, Samsung - and potentially the Android world in general - suffered a legal blow in Australia. A somewhat lower blow was suggested by the discovery of e.coli on one in six mobile phones. And Sony Ericsson was told off by the ASA for the way it described ‘standby time’ (although it’s an industry-wide issue, I’d say).

Talking of Sony Ericsson, it revealed its quarterly results and said that it would become a smartphone-only business by the end of 2012. The days of the feature phone may indeed be numbered.

Still, it wasn’t all bad news. In fact, the GSMA has calculated that the number of connected mobile devices worldwide will double from more than 6 billion today to 12 billion in 2020. Everything Everywhere has started enabling UK customers on Orange and T-Mobile to use the 3G signal from either network. Outdoor advertising company Clear Channel has said it’s putting NFC connectivity in its new digital poster sites, while O2 UK is trialling a WiFi voice-over-IP service that’ll behave like the customer’s regular mobile number.

Yes, it’s a dynamic industry we’re working in. Having said that, Nokia’s latest forward-thinking move has raised some eyebrows. It’s decided to include a dubstep version of its classic Grande Valse on more than 100 million handsets over the next few years. If you fancy starting early, you can download the MP3 file here.

On the subject of downloads, have you listened to last week’s special feature from Droidcon UK?  You’ll hear from event organiser Thibaut Rouffineau, HTC’s Michael Ludden, Marcus Hansson from Sony Ericsson, Marcus O’Sullivan of Cisco and InMobi’s Terence Eden. Listen on our website, via iTunes or by downloading the MP3 file.

You can receive this news summary by email every week. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Opinion Articles

Last week at The Fonecast: 12th August 2013

Welcome to the not-so-silly season

Mark Bridge writes:

August is traditionally known as the ‘silly season’… but last week’s mobile industry news was all very serious. Apple started with a move designed to reassure customers about unsafe iPhone chargers by arranging a discounted exchange scheme – and it ended the week with a patent victory in the USA.

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Dual Core Smartphones only £7.70pm... whatever that means

Mark Bridge writes:

Don't sell the steak – sell the sizzle!  That's the mantra of many salespeople. It's all about emphasising the benefits of a product rather than its features. You don't tell people about the 13 megapixel camera when they ask about the new LG smartphone, you tell them it'll capture the first steps of their precious young nephew in pin-sharp accuracy. Or something like that.

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Mobile retailers waste over £21.6 million a year on unnecessarily sending mobile phones for repair

David Heled of Cellebrite writes:

Smartphones are now by far and away the communication, payment and information device of choice for consumers and enterprises. Sales are set to overtake those of traditional feature phones this year for the first time. However, the increasing complexity of the devices’ technology means that there’s a lot more that can go wrong, and make it harder for mobile retailers to identify potential problems – and it’s costing them millions per every year.

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Last week at The Fonecast: 29th July 2013

Surprises and statistics

Mark Bridge writes:

Google’s big announcement last week involved the company introducing Android v4.3 (as expected), launching a new Nexus 7 tablet (as expected) and also revealing a ‘Chromecast’ HDMI adaptor that’ll stream from most portable devices. That was more of a surprise.

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Top Ofcom tips when taking your smartphone or tablet abroad

Mark Bridge writes:

With the school term over and August just a few days away, UK telecom regulator Ofcom has published a new guide to help travellers avoid ‘bill shock’ after using their mobile phones, tablets and laptops abroad.

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