News Articles

Vodafone follows O2 by cutting SMS charges for charities

Author: The Fonecast
0 Comments
Article rating: No rating

Telefonica publishes its annual results

Author: The Fonecast
0 Comments
Article rating: No rating

Nutshell Mobile prepares to launch UK MVNO

Author: The Fonecast
2 Comments
Article rating: No rating

NEC, Casio and Hitachi merger delayed by a month

Author: The Fonecast
0 Comments
Article rating: No rating

Carphone Warehouse says commission-free means committed staff

HR Magazine reports that staff engagement at The Carphone Warehouse has improved since the retailer's commission scheme was scrapped last year.

Caroline Edwards, head of HR for support functions at The Carphone Warehouse, is quoted as saying engagement scores – a measure of staff commitment - have reached 88%, which is up 20% since the launch of the new scheme six months ago. Average managers' salaries are said to be 30% higher and customer consultants' salaries are up 50%.

Instead of paying commission to individuals based on their personal sales achievements, the company now pays bonuses based on team targets and customer feedback from customers.

Author: The Fonecast
0 Comments
Article rating: No rating
RSS
12345678910Last

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«February 2010»
MonTueWedThuFriSatSun
25262728293031
1234567
891011121314
15161718192021
22232425262728
1234567

Archive

Terms Of Use | Privacy Statement