Ofcom has just published its latest quarterly complaints data, which details the major UK telecoms providers that caused the most complaints between July and September 2011.
These are generally cases where a consumer has contacted Ofcom because they haven’t been able to resolve an issue with their network operator or supplier.
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Three UK has signed an agreement with Macheen Inc, a US-based company that simplifies the process when device manufacturers want to include 3G connectivity ‘out of the box’.
Manufacturing partners haven’t been announced but could include producers of laptops, tablets, sat-nav devices and portable gaming consoles.
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Ofcom has published new research showing the highest-rated and lowest-rated communications providers for customer service.
It notes that overall satisfaction is higher with mobile (69%) and pay TV (68%) than it is with fixed broadband (58%) and fixed-line (61%) telephone services.
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Tech news site The Inquirer has confirmed with Nokia that it’s only supplying the Lumia 800 smartphone to the Orange, T-Mobile, Three and Vodafone networks in the UK.
The Carphone Warehouse and Phones 4U will be selling the device SIM-free and on contracts.
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Three UK says that 97% of all the traffic that travels through its mobile network is now data.
The announcement was made in a blog post written by Phil Sheppard, Three UK’s Director of Network Strategy.
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