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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, July 1, 2013

Last week at The Fonecast: 1st July 2013

Good news from Sony Mobile, bad news from BlackBerry

Last week at The Fonecast: 1st July 2013

Mark Bridge writes:

I don’t know about you but I’m delighted to see Sony Mobile getting plenty of coverage for its new smart watch and giant smartphone. The company’s impressive presence at Mobile World Congress 2013 showed plenty of promise... and I’d say it’s now delivering.

Not only has Sony updated its original SmartWatch when other manufacturers are still working on their first, it’s also put Qualcomm’s Snapdragon 800 2.2GHz quad-core processor inside a ‘phablet’ with a 6.4-inch HD screen. It seems the Samsung Galaxy Note has a serious challenger.

Talking of Samsung, the Galaxy S4 range has a new addition. The Samsung Galaxy S4 LTE-A is – as its name suggests – equipped for the even faster 4G speeds of LTE-Advanced. Expect to see it on sale in South Korea, where the world’s first LTE-A network has launched, but probably never in the UK.

On the other side of the coin, bookseller Barnes & Noble said it’s going to stop making colour-screen Nook tablets. This isn’t the end for the Nook, though: B&N will keep developing monochrome eBook readers and will work with third-party manufacturers on future Nook tablets.

There was a clip round the ear for Vodafone last week, with the ASA ruling that the Vodafone web site didn’t explain pricing clearly enough, and another clip round another ear for Samsung’s ‘trade up’ offer to promote its Galaxy Note II.

Meanwhile T-Mobile ended up at the top of Ofcom’s ‘pay monthly’ complaint list for the first quarter of 2013, replacing its EE stable-mate Orange. Once again, O2 generated the least complaints.

Finally to the big corporate stuff. BlackBerry’s quarterly figures surprised many people by revealing a loss... and by not revealing overall subscriber numbers in the initial announcement... while Vodafone confirmed its plans to buy German cable TV company Kabel Deutschland and Telefonica agreed to sell O2 Ireland to Hutchison Whampoa’s Three brand.

And Carphone Warehouse is back in charge of the entire Carphone Warehouse business, having acquired Best Buy’s 50% share of CPW Europe. Andrew ‘Stat’ Harrison is due to become CEO of the Carphone Warehouse Group from this month’s AGM, while chairman Sir Charles Dunstone is expected to get more involved again in the business he co-founded. At the risk of appearing partisan once more, I think it sounds rather exciting to hear that.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Mobile phones, mobile patents, mobile payments, mobile software... and more

Podcast - 27th November 2013

This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.

We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.

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Protecting children from text message cyber-bullying

Podcast - 22nd November 2013

With more than half of all pre-teen children reported to be using text messaging as their main form of mobile communication, it's not surprising to hear that bullies are taking advantage of SMS to attack their victims.

But what can mobile networks do to help these victims of cyber-bullying?  Louise O'Sullivan of Anam Technologies explains why she thinks network operators are apparently reluctant to take action - and why other organisations need to get involved.

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High-flying phones, hands-free phones, cash-free wallets and messaging madness

Podcast - 20th November 2013

This week's headline-grabbing product launch is the Motorola Moto G, which promises a decent Android smartphone at a very attractive price.

We also discuss new rules about mobile phones on planes, a new campaign to ban hands-free calls in cars, falling SMS revenue, mobile wallets and BlackBerry's $1 million investment.

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From the UK's newest smartphone manufacturer to the world's largest 4G tariff... and much more

Podcast - 13th November 2013

The past few days have been a good time for launches. Twitter has floated on the stock exchange, Kazam has revealed its smartphone range and EE has created a tariff with a million gigabytes of mobile data.

On the other side of the coin, Acer's CEO is quitting, Vodafone UK has missed its 3G coverage target and hackers can take control of your handset's camera to ascertain PIN codes.

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A new hope for BlackBerry... and a new challenge for Android

Podcast - 6th November 2013

It looks like BlackBerry is safe for the moment... but not with the takeover many had expected.

Meanwhile Google launches the Nexus 5, Nortel's patents are sent into battle, EE promises ever-faster 4G, the FAA allows electronic devices to be used throughout flights and we celebrate a record quarter for smartphone shipments.

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