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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 23, 2013

Last week at The Fonecast: 23rd December 2013

Something for everyone this Christmas

Mark Bridge writes:

'Twas the week before Christmas,
when all thro' the mobile industry
came a sudden burst
of news-related activity.

There’s been something for everyone in the wireless telecoms industry during these final festive days of 2013.

Tablets?  Most certainly. How about the new Datawind UbiSlate tablet for £29.99?  You’ll struggle to find a cheaper tablet, although admittedly you don’t get high specs for the low price.

Accessories?  Oh yes. Let’s take a look at the Samsung GamePad, which connects via Bluetooth and will work with most of the company’s Galaxy devices. There’s an accompanying app that’ll help you find compatible games, too.

Mobile payments?  A deal with Eurostar will see iZettle devices used when passengers want to upgrade after they’ve started their high-speed train journey.

Quarterly results?  Go on then, if you insist. BlackBerry has reported a £2.7 billion quarterly loss. However, it’s also announced a Foxconn manufacturing deal and an agreement to pre-load BBM on some LG phones, so it wasn’t all bad. But mainly bad, you might say.

4G?  Starting to go mainstream, it seems. EE has set up the first 4G roaming agreement for visitors to the UK, while Strategy Analytics is forecasting there’ll be two billion 4G LTE connections worldwide in 2018, up from 238 million this year.

Festive concerns?  Yes, thanks to the Information Commissioner’s Office. The ICO has been warning consumers not to get carried away on 25th December – the busiest day for app downloads last year – by reminding users to protect their personal information when installing new mobile apps. As Sergeant Phil Esterhaus might say, “let’s be careful out there”.

Finally, I’d like to wish you and all our other readers a very happy Christmas. We’ll now be taking a short break and look forward to returning in the New Year.

Our final podcast of 2013 included the team’s mobile industry predictions for 2014 and a not-too-embarrassing look back at our thoughts from last year. You can listen to the podcast on our website, by downloading the mp3 file, by finding us via iTunes, by using our RSS feed or on the Stitcher.com mobile app.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

We're also talking about the future of BlackBerry, UK 4G coverage, new CEOs, Bluetooth connectivity, privacy concerns and the next generation of mobile processors.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

Podcast - 9th April 2014

This week's podcast starts with news from Microsoft about an update to its Windows Phone platform and a cost-free OS offer to hardware manufacturers.

There's also a new flagship smartphone from Nokia, a roaming announcement from the European Parliament, a UK virtual mobile network from The Co-operative Group, a change at the top for Mozilla, retail expansion for Vodafone and an awkward end to BlackBerry's relationship with T-Mobile in the USA.

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

Podcast - 2nd April 2014

Acquisition announcements from Facebook and Intel are the first stories in this week's look at the latest UK mobile industry headlines.

They're followed by news about mobile payments, mobile banking, a phone with an invisible solar panel, customer complaints, low-cost 4G smartphones, productivity apps and an intriguing case of WhatsApp-itis.

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

Podcast - 26th March 2014

Iain Graham, James Rosewell and Mark Bridge are reunited for their regular weekly look at the latest UK mobile industry headlines.

Today they're talking about smart watches, an Apple iPhone announcement, the new HTC One M8, the closure of Ovivo Mobile, text spam, peer-to-peer messaging, government hacking and mergers.

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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