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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 23, 2013

Last week at The Fonecast: 23rd December 2013

Something for everyone this Christmas

Mark Bridge writes:

'Twas the week before Christmas,
when all thro' the mobile industry
came a sudden burst
of news-related activity.

There’s been something for everyone in the wireless telecoms industry during these final festive days of 2013.

Tablets?  Most certainly. How about the new Datawind UbiSlate tablet for £29.99?  You’ll struggle to find a cheaper tablet, although admittedly you don’t get high specs for the low price.

Accessories?  Oh yes. Let’s take a look at the Samsung GamePad, which connects via Bluetooth and will work with most of the company’s Galaxy devices. There’s an accompanying app that’ll help you find compatible games, too.

Mobile payments?  A deal with Eurostar will see iZettle devices used when passengers want to upgrade after they’ve started their high-speed train journey.

Quarterly results?  Go on then, if you insist. BlackBerry has reported a £2.7 billion quarterly loss. However, it’s also announced a Foxconn manufacturing deal and an agreement to pre-load BBM on some LG phones, so it wasn’t all bad. But mainly bad, you might say.

4G?  Starting to go mainstream, it seems. EE has set up the first 4G roaming agreement for visitors to the UK, while Strategy Analytics is forecasting there’ll be two billion 4G LTE connections worldwide in 2018, up from 238 million this year.

Festive concerns?  Yes, thanks to the Information Commissioner’s Office. The ICO has been warning consumers not to get carried away on 25th December – the busiest day for app downloads last year – by reminding users to protect their personal information when installing new mobile apps. As Sergeant Phil Esterhaus might say, “let’s be careful out there”.

Finally, I’d like to wish you and all our other readers a very happy Christmas. We’ll now be taking a short break and look forward to returning in the New Year.

Our final podcast of 2013 included the team’s mobile industry predictions for 2014 and a not-too-embarrassing look back at our thoughts from last year. You can listen to the podcast on our website, by downloading the mp3 file, by finding us via iTunes, by using our RSS feed or on the Stitcher.com mobile app.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

The week's top mobile industry news stories, from Motorola to malware

Podcast - 5th February 2014

This week's podcast starts with Lenovo's purchase of the Motorola Mobility smartphone business. Was it a good deal for everyone?

We also talk about network infrastructure sharing in the UK, mobile malware, 3G coverage, misleading apps, mobile advertising, Samsung's retail plans and global tablet sales.

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Mobile network disagreements, unexpected price rises, patents, takeovers and 4G data

Podcast - 29th January 2014

We start this week's podcast by looking at the new Ofcom rules that should end unexpected mid-contract price rises for UK mobile phone customers.

There's also talk about misleading mobile network advertising, patent agreements, takeover bids, satellite broadband and 4G data usage... plus a curious patent application from Google.

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Mobile payments, connected contact lenses, secure smartphones and much more

Podcast - 22nd January 2014

In this week's podcast, James Rosewell and Mark Bridge talk about the new Zapp mobile payment scheme, Google's healthcare plans and an ultra-secure smartphone.

Also on the agenda are HP's new phablets, Jimmy Wales joining a UK MVNO, Apple's in-app purchases and plenty of research about tablets.

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Google acquires Nest, O2 closes its Wallet, SMS usage falls... plus the rest of the week's mobile industry news

Podcast - 15th January 2014

This week's podcast starts with talk about money, as Google buys smart thermostat company Nest Labs while O2 UK closes its mobile Wallet product.

We're also looking at the decline of SMS text messaging in the UK, the end of the Cash4phones recycling business, an alleged security breach that wasn't what it seemed, mobile service on the Channel tunnel and the growth of 4G.

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Predictions for 2014 and beyond with Florent Stroppa of OnMobile

Podcast - 10th January 2014

Mark Bridge talks to Florent Stroppa, General Manager Europe for mobile value-added service specialist OnMobile.

In today's programme Florent explains what 2014 holds for the mobile industry, what he thinks will happen in the slightly more-distant future - and what lessons we can learn from 2013.

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