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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 23, 2013

Last week at The Fonecast: 23rd December 2013

Something for everyone this Christmas

Mark Bridge writes:

'Twas the week before Christmas,
when all thro' the mobile industry
came a sudden burst
of news-related activity.

There’s been something for everyone in the wireless telecoms industry during these final festive days of 2013.

Tablets?  Most certainly. How about the new Datawind UbiSlate tablet for £29.99?  You’ll struggle to find a cheaper tablet, although admittedly you don’t get high specs for the low price.

Accessories?  Oh yes. Let’s take a look at the Samsung GamePad, which connects via Bluetooth and will work with most of the company’s Galaxy devices. There’s an accompanying app that’ll help you find compatible games, too.

Mobile payments?  A deal with Eurostar will see iZettle devices used when passengers want to upgrade after they’ve started their high-speed train journey.

Quarterly results?  Go on then, if you insist. BlackBerry has reported a £2.7 billion quarterly loss. However, it’s also announced a Foxconn manufacturing deal and an agreement to pre-load BBM on some LG phones, so it wasn’t all bad. But mainly bad, you might say.

4G?  Starting to go mainstream, it seems. EE has set up the first 4G roaming agreement for visitors to the UK, while Strategy Analytics is forecasting there’ll be two billion 4G LTE connections worldwide in 2018, up from 238 million this year.

Festive concerns?  Yes, thanks to the Information Commissioner’s Office. The ICO has been warning consumers not to get carried away on 25th December – the busiest day for app downloads last year – by reminding users to protect their personal information when installing new mobile apps. As Sergeant Phil Esterhaus might say, “let’s be careful out there”.

Finally, I’d like to wish you and all our other readers a very happy Christmas. We’ll now be taking a short break and look forward to returning in the New Year.

Our final podcast of 2013 included the team’s mobile industry predictions for 2014 and a not-too-embarrassing look back at our thoughts from last year. You can listen to the podcast on our website, by downloading the mp3 file, by finding us via iTunes, by using our RSS feed or on the Stitcher.com mobile app.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

From higher licence fees to lower roaming charges... and much more mobile industry news

Podcast - 16th October 2013

Product news in today's podcast includes Samsung's curved-screen smartphone, an HTC phablet and an update for Windows Phone 8.

We're also talking about malware, roaming charges, Ofcom's licence fees, a drop in mobile revenue, BT's MVNO and a project that sounds... well... silly.

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The ups and downs of the mobile telecoms industry

Podcast - 9th October 2013

In today's podcast: Samsung's profit, UK mobile ad spending and Vertu's smartphone range are all increasing.

Meanwhile HTC's profit and the proportion of children with mobile phones are both going down. Discover the background to these news stories - and plenty more - in our regular weekly broadcast.

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Accidental app purchases, increasing in-train coverage, Amazon announcements and much more

Podcast - 2nd October 2013

Today's podcast starts with a gentle warning to app developers from the Office of Fair Trading.

We then move on to Amazon's new tablets, HTC's sale of its Beats Electronics stake, Twitter's emergency alerts, UK government plans to improve mobile broadband on trains, customer complaints and the growth in adult content for mobile devices.

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The future of ring-back tones: we talk to Florent Stroppa of OnMobile

Podcast - 27th September 2013

Ring-back tones offers consumers yet another way to customise their mobile phone service. Yet despite this - and the revenue opportunities that can be generated - many network operators don't provide ring-back tones.

In today's special feature we talk to Florent Stroppa of OnMobile to discover why the UK doesn't really seem to be bothered about ring-back tones... and whether the next-generation of interactive ring-back services could change this.

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Two tablets for Microsoft, one tablet for Tesco... and a headache for BlackBerry

Podcast - 25th September 2013

There are big changes on the horizon at BlackBerry. We talk about the company's potential future and also look at the recent tablet announcements from Microsoft and Tesco... plus the rest of the week's mobile news.

There's also a special report from IAB2013 about the sometimes awkward relationship between mobile devices and the television industry.

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