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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, December 23, 2013

Last week at The Fonecast: 23rd December 2013

Something for everyone this Christmas

Mark Bridge writes:

'Twas the week before Christmas,
when all thro' the mobile industry
came a sudden burst
of news-related activity.

There’s been something for everyone in the wireless telecoms industry during these final festive days of 2013.

Tablets?  Most certainly. How about the new Datawind UbiSlate tablet for £29.99?  You’ll struggle to find a cheaper tablet, although admittedly you don’t get high specs for the low price.

Accessories?  Oh yes. Let’s take a look at the Samsung GamePad, which connects via Bluetooth and will work with most of the company’s Galaxy devices. There’s an accompanying app that’ll help you find compatible games, too.

Mobile payments?  A deal with Eurostar will see iZettle devices used when passengers want to upgrade after they’ve started their high-speed train journey.

Quarterly results?  Go on then, if you insist. BlackBerry has reported a £2.7 billion quarterly loss. However, it’s also announced a Foxconn manufacturing deal and an agreement to pre-load BBM on some LG phones, so it wasn’t all bad. But mainly bad, you might say.

4G?  Starting to go mainstream, it seems. EE has set up the first 4G roaming agreement for visitors to the UK, while Strategy Analytics is forecasting there’ll be two billion 4G LTE connections worldwide in 2018, up from 238 million this year.

Festive concerns?  Yes, thanks to the Information Commissioner’s Office. The ICO has been warning consumers not to get carried away on 25th December – the busiest day for app downloads last year – by reminding users to protect their personal information when installing new mobile apps. As Sergeant Phil Esterhaus might say, “let’s be careful out there”.

Finally, I’d like to wish you and all our other readers a very happy Christmas. We’ll now be taking a short break and look forward to returning in the New Year.

Our final podcast of 2013 included the team’s mobile industry predictions for 2014 and a not-too-embarrassing look back at our thoughts from last year. You can listen to the podcast on our website, by downloading the mp3 file, by finding us via iTunes, by using our RSS feed or on the Stitcher.com mobile app.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

From CES to customer service, we talk about all the latest mobile tech news

Podcast - 8th January 2014

Iain Graham, James Rosewell and Mark Bridge return with their first mobile industry podcast of 2014.

This week they're looking at new Samsung, Sony and ZTE products from CES, they're talking about Android embedded in cars, they're catching up with the latest news from BlackBerry, they're discussing cheque payments by smartphone, they're revealing complaint data from Ofcom and they're investigating quite a few other stories as well.

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We make our mobile industry predictions for 2014 and review our end-of-year forecasts from 2013

Podcast - 18th December 2013

It's our last podcast of the year, which is the traditional time for us to predict what'll be happening in the mobile phone industry during the next 12 months... from forthcoming consumer technology to deals between network operators.

As well as making our 2014 predictions, we'll also be reviewing those we made last year and discovering how accurate our forecasts for 2013 really were.

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Bill shock, cheaper roaming, court injunctions, satellites, shopping and loads more mobile industry news

Podcast - 11th December 2013

This week we're talking about a UK government deal to prevent bill shock, good news for some UK consumers visiting the USA, a court threat to HTC sales, new high-speed satellite broadband, mobile search, mobile shopping and much more.

Join Iain Graham, James Rosewell and Mark Bridge for an informed and entertaining look at all the major mobile industry news stories from the past seven days.

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Sailfish smartphones, shopping, security, spectrum shortages and several supplementary stories

Podcast - 4th December 2013

It's been a week of diverse mobile headlines in which Jolla started selling its Sailfish smartphone, mobile shopping broke records and BlackBerry's CEO looked to the future.

We're also talking about smartphones for seniors, battery life, a looming spectrum shortage, phone theft and Sony's Smart Wig. Something for everyone, surely!

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We interview James Atkins of UK-based smartphone manufacturer Kazam

Podcast - 29th November 2013

In today's programme we're talking to James Atkins, co-founder and Chief Marketing Officer of smartphone manufacturer Kazam.

The company launched earlier this year and has just announced its first seven Android-based handsets. James explains the story behind Kazam's creation, the company ethos, its product range and its plans for the future.

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